Information for Solicitors
8AM to 5PM, Monday to Friday
Closed on Provincial and Federal Statutory Holidays. For complete list of closures, please click here.
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Department |
Phone |
Fax |
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Funding |
604-709-4760 |
604-709-4767 |
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Payouts |
604-709-4750 |
604-709-4759 |
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Documentation |
604-709-4777 |
604-709-7589 |
Questions: Vancity_LoanAdmin@vancity.com Document Submission: RetailMortgageDocs@vancity.com |
Mailing/Delivery Address:
Vancity – Centralized Lending Administration
1300 – 13450 102 Ave
Surrey, BC V3T 5X4
Deliveries may be made to the office 8AM – 3PM, Monday – Friday
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Mortgage Funding |
Completed Request for Funds must be submitted prior to 4PM on the day of advance to ensure same day funding. Requests submitted after 4PM will be completed on a best effort basis. |
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As of May 15, 2023, Vancity partnered with Dye & Durham (AtSource) for Mortgage Payouts for a more streamlined process. Please contact them at dyedurham.com or 604-538-3221 for set up and any questions you may have. |
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Mortgage & Non-Mortgage Payout Statement |
Please provide a minimum of 5 business days’ notice for a payout statement. Requests received with notice of 4 days or less will be completed on a best effort basis. Note: Request must include a current (within 30 days) title search to be considered complete and ready to prepare. |
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Information Only Statement |
Please provide a minimum of 10 business days’ notice for an information only statement. Note: Your request must include signatures from all parties (borrowers and covenantors), and a current (within 30 days) title search to be considered complete and ready to prepare. |
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Funds for Payout |
Cheques for Payout purposes are to be delivered to a Vancity branch, along with any applicable documentation. Please click here for a list of all Vancity branches. |
Letter of Engagement
All solicitors are required to read and comply with the following Letter of Engagement.
Request for Funds
A complete Request for Funds is to consist of the following documents and is to be sent to the Funding department (contact information above):
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Copy of applicable Mortgage Registration
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Registered Form B,
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Registered Form A,
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and/or PPSA Registration
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Any other funding requirements as stated in the Solicitor Instructions.
Sample Residential Mortgage Documents
The following sample documents will assist solicitors in the preparation and registration of a Vancity mortgage. If you have any questions regarding these documents, please call the Centralized Lending Administration department.