The A to your Q is only a call away.
General inquiries.
Our Member Services Centre is staffed by specialists ready to serve you 7 days a week.
Monday to Saturday
8 am to 8 pm
Sunday
10 am to 5:30 pm
Metro Vancouver
Greater Victoria
Toll-free
1-888-826-2489 (1-888-Vancity)
International
IAC-800-826-2489-0
(IAC = International Access Code, varies by country)
Telephone banking.
Automated banking
Toll free within Canada or the U.S.
Cantonese
Punjabi
French
Lending.
Mortgage renewal
Find a mortgage specialist
Business support.
Mon-Fri 9am - 5pm
Find a Small Business Advisor
Lost or stolen card.
Lost or stolen MEMBER CARDS®
Lost or stolen VISA cards, toll free within Canada or the U.S.
Visa centre.
Toll free within Canada or the U.S.
International Toll-free Number (outside of Canada and the U.S.)
IAC-800-500-0707-0
Visa pre-approved credit limit increase phone numbers
Retail cards
Business cards
Investments.
Annuity or RRIF information
Mutual fund information
Estates and trust
Find an investment specialist
Employment line
Vancity subsidiaries
Vancity Community Investment Bank (VCIB)
VCIB, toll free within Canada or the U.S.
Credential Direct, toll free within Canada or the U.S.
800 - 1111 West Georgia St.
Vancouver, BC
V6C 4T6
Aviso Wealth Inc.
PO Box 2120 Station Terminal
Vancouver, BC
V6B 5R8