More phone numbers

The A to your Q is only a call away.

General inquiries.

Our Member Services Centre is staffed by specialists ready to serve you 7 days a week.

Monday to Saturday

8 am to 8 pm

Sunday

10 am to 5:30 pm

Metro Vancouver

604-877-7000

Greater Victoria

250-519-7000

Toll-free

1-888-826-2489 (1-888-Vancity)

International

IAC-800-826-2489-0
(IAC = International Access Code, varies by country)

Telephone banking.

Automated banking

604-877-7001

Toll free within Canada or the U.S.

1-888-332-3315

Cantonese

604-648-5184

1-855-648-5184

Punjabi

604-648-5185

1-855-648-5185

French

604-648-5186

1-855-648-5186

Lending.

Mortgage renewal

604-709-5977

Find a mortgage specialist

View directory

Business support.

604-648-5180

Mon-Fri 9am - 5pm

Find a Small Business Advisor

View directory

Lost or stolen card.

Lost or stolen MEMBER CARDS®

604-877-7005

Lost or stolen VISA cards, toll free within Canada or the U.S.

1-888-990-9691

Visa centre.

Toll free within Canada or the U.S.

604-877-4999

1-800-611-8472

International Toll-free Number (outside of Canada and the U.S.)

IAC-800-500-0707-0

Visa pre-approved credit limit increase phone numbers

Retail cards

604-676-8428

1-833-732-4928

Business cards

604-676-8431

1-833-732-4931

Investments.

Annuity or RRIF information

604-877-7000

Mutual fund information

604-829-5560

Estates and trust

604-877-7617

Find an investment specialist

View directory

Employment line

604-877-8298

Vancity subsidiaries

Vancity Community Investment Bank (VCIB)

604-708-7800

VCIB, toll free within Canada or the U.S.

1-888-708-7800

Credential Direct, toll free within Canada or the U.S.

800 - 1111 West Georgia St.
Vancouver, BC
V6C 4T6

1-877-742-2900

www.credentialdirect.com

Aviso Wealth Inc.

PO Box 2120 Station Terminal
Vancouver, BC
V6B 5R8

604-709-5838

www.credential.com

Vancity Community Foundation

604-877-7647

Vancity Life Insurance Services Ltd.

604-707-4296

www.vancityinsurance.com

Vancity Investment Management Ltd.

604-871-5355

www.vcim.ca

CEO's office

604-877-7557

ceo_office@vancity.com