Purchases from grocery and convenience stores, bakeries and other specialty food markets.
Purchases from grocery and convenience stores, bakeries and other specialty food markets.
Fares for public transit and ferries.
Fares for public transit, ferries, buses, taxi, rail and parking.
Orders from Fresh Prep and JJ Bean or car rentals with Modo.
Flights, hotels and car rentals booked through Vancity Rewards.
Other eligible purchases.
The estimated value you could earn in a year based on your monthly spend (indicated above) and card features.
Annual Vancity Rewards value | |
---|---|
Annual fee | - |
Rewards value after fees |
The estimated Vancity Rewards points you could earn in a year based your monthly spend (indicated above) and card features.
Office supplies
x points |
|
---|---|
Public transit, ferries, buses, taxi, rail and parking
x points |
|
Local business partners
x points |
|
Travel booked with Vancity Rewards
x points |
|
Other purchases
x points |
|
Total points earned |
rewards value |
The estimated value you could earn in a year based on your monthly spend (indicated above) and card features.
Annual Vancity Rewards value | |
---|---|
Annual Vancity Rewards value | |
Annual fee | - |
Rewards value after fees | |
Rewards value after fees |
The estimated Vancity Rewards points you could earn in a year based your monthly spend (indicated above) and card features.
Office supplies
x points |
|
---|---|
Public transit, ferries, buses, taxi, rail and parking
x points |
|
Local business partners
x points |
|
Travel booked with Vancity Rewards
x points |
|
Other purchases
x points |
|
$1,000+ statement spend bonus
1,000 points x 12 months |
12,000 |
Total points earned |
rewards value |
Total points earned |
rewards value |
The estimated value you could earn in a year based on your monthly spend (indicated above) and card features.
Annual Vancity Rewards value | |
---|---|
Annual fee | - |
Rewards value after fees |
The estimated Vancity Rewards points you could earn in a year based your monthly spend (indicated above) and card features.
Groceries
x points |
|
---|---|
Public transit and ferries
x points |
|
Local business partners
x points |
|
Travel booked with Vancity Rewards
x points |
|
Other purchases
x points |
|
Total points earned |
rewards value |
The estimated value you could earn in a year based on your monthly spend (indicated above) and card features.
Annual Vancity Rewards value | |
---|---|
Anniversary bonus points | + $35 |
Annual fee | - |
Rewards value after fees |
The estimated Vancity Rewards points you could earn in a year based your monthly spend (indicated above) and card features.
Groceries
x points |
|
---|---|
Public transit and ferries
x points |
|
Local business partners
x points |
|
Travel booked with Vancity Rewards
x points |
|
Other purchases
x points |
|
Total points earned |
rewards value |
The estimated value you could earn in a year based on your monthly spend (indicated above) and card features.
Annual Vancity Rewards value | |
---|---|
Annual fee | - |
Rewards value after fees |
The estimated Vancity Rewards points you could earn in a year based your monthly spend (indicated above) and card features.
Groceries
x points |
|
---|---|
Public transit and ferries
x points |
|
Local business partners
x points |
|
Travel booked with Vancity Rewards
x points |
|
Other purchases
x points |
|
Total points earned |
rewards value |
The estimated value you could earn in a year based on your monthly spend (indicated above) and card features.
Annual Vancity Rewards value | |
---|---|
Annual fee for Vancity members ($395 for non-members) |
- |
Rewards value after fees |
The estimated Vancity Rewards points you could earn in a year based your monthly spend (indicated above) and card features.
Groceries
x points |
|
---|---|
Public transit and ferries
x points |
|
Local business partners
x points |
|
Travel booked with Vancity Rewards
x points |
|
Other purchases
x points |
|
Total points earned |
rewards value |
The estimated value you could earn in a year based on your monthly spend (indicated above) and card features.
Annual Vancity Rewards value | |
---|---|
Annual fee | - |
Rewards value after fees |
The estimated Vancity Rewards points you could earn in a year based your monthly spend (indicated above) and card features.
Groceries
x points |
|
---|---|
Public transit and ferries
x points |
|
Local business partners
x points |
|
Travel booked with Vancity Rewards
x points |
|
Other purchases
x points |
|
Total points earned |
rewards value |
The estimated value you could earn in a year based on your monthly spend (indicated above) and card features.
Annual Vancity Rewards value | |
---|---|
Anniversary bonus points | + $35 |
Annual fee | - |
Rewards value after fees |
The estimated Vancity Rewards points you could earn in a year based your monthly spend (indicated above) and card features.
Groceries
x points |
|
---|---|
Public transit and ferries
x points |
|
Local business partners
x points |
|
Travel booked with Vancity Rewards
x points |
|
Other purchases
x points |
|
Total points earned |
rewards value |
A great option if you carry a balance and want a low interest rate card.
A great option if you carry a balance and want a low interest rate card.
There are so many reasons to love our rewards.
With every purchase on your enviro Visa card, you’ll help:
Learn how to set up automatic and recurring payments, earn points when you pay your bills and get the most out of your enviro Visa card.
Please call us right away so that we can cancel your card and send you a new one.
Metro Vancouver: 604-708-7810
Toll-free: 1-888-990-9691
International toll-free number (outside of Canada and the US): IAC-800-500-0707-0
(IAC = International Access Code, varies by country)
If you can't speak to us immediately, please log in to Manage my Visa card, and go to "Manage card controls" to lock your card and block card usage.
To lock your card and temporarily block all transactions, log in to Manage my Visa card, go to "Manage card controls", and hit the card lock/unlock toggle.
To unlock your card, hit the toggle again.
If you’re unable to find your card, call us at 1-888-990-9691 to report it as lost.
Please note recurring transactions, fees and interest will continue to be processed even if your card is locked.
In order to pay an enviro Visa card bill online or by mobile app, you need a login to
If you suspect there has been an incorrect charge on your credit card statement, you must contact the merchant first as they can often correct the mistake and resolve the issue and/or provide a refund.
If you were unable to resolve the issue directly with the merchant, follow these steps to initiate a dispute:
Click here to initiate a transaction dispute.
You can also initiate a transaction dispute in Online Banking by following these steps:
Alternatively, you can initiate a transaction dispute by contacting Card Services by calling 604-877-4999 or toll-free 1-800-611-8472.
To initiate a transaction dispute, you must contact Card Services by calling 604-877-4999 or toll-free 1-800-611-8472.
For more information on how to dispute a transaction on your enviro Visa card check out our learning hub.
If you’re the Primary Cardholder or an Account Administrator, there are two ways you can change your PIN:
If you’re an Authorized User, you will need to call to change your PIN. You won’t be able to do it online.
If you’ve forgotten your PIN, you’ll need to request a new one. Call Card Services, available 24/7, at 604-877-4999 or 1-800-611-8472 (toll-free). We’ll mail you a new PIN, which should arrive within 5 to 7 business days.
Before you increase your credit limit, check to see if you have the appropriate account access and responsibility to make the request:
Only Primary Cardholders can request credit limit increases for these cards:
Both the Authorized Signatory and the Guarantor must authorize and sign for a credit increase if you have one of these business cards:
Changes to business cards require an appointment.
To increase your credit limit or make an appointment, call us at 604-877-4999 or 1-800-611-8472 (toll-free). We’re available 24 hours a day, 7 days a week.
You can order supplementary cards (aka an additional cards) for Authorized Users, such as friends or family members. Each supplementary card will have the Authorized User’s name on it and their own unique credit card number.
Supplementary cards are part of the Primary Cardholder’s Visa account and the transactions will appear on their statement. Vancity will only take instructions about enviro Visa accounts from the Primary Cardholder.
Authorized Users will be able to tell us if their card has been lost, stolen or used without their authority. They can also view their transactions in online banking. If they’re Vancity members with Personal banking, they can also view transactions in the mobile app.
It’s important to note that Authorized Users don’t build credit history by using their card.
You can find more information about supplementary cards, including how many you can add and any fees that may apply, by visiting the page for your specific credit card.
For more information or to order supplementary cards for your account:
To switch to a different card, call Card Services at 604-877-4999 or 1-800-611-8472 (toll-free) or visit your nearest community branch.
No, we have fraud detection systems in place to protect your accounts from suspicious or unauthorized transactions.
We recommend making sure your contact information is up to date in online banking or Manage my Visa card in case we need to reach you at home or while travelling.
View legal details
‡ Vancity membership required for certain cash back rewards. Must have a Vancity deposit account to redeem for cash. Additional terms and conditions apply.
† Yearly rewards and benefits value and points earned are merely estimates for illustrative purposes only. Actual points earned may vary depending on card usage as outlined in the Vancity Rewards Program Terms and Conditions. Fees and interest charges may also vary depending on card usage and if you are a Vancity member as outlined in the Credit Card Agreement. Rewards and benefits are subject to change at any time without notice. See vancity.com/VisaAgreements for more information. The applicability of the information in the calculator, and the accuracy of rewards and benefits value and points earned, are not guaranteed.
± Vancity Rewards points and offers for Modo, JJ Bean and Fresh Prep are available to Vancity enviro Visa Infinite cardholders only. Offers are based on availability, and additional terms and conditions may apply. Vancity, Modo, JJ Bean and Fresh Prep reserve the right to modify or cancel this offer at any time and without notice.
¤ The value of a Visa Airport Companion membership (managed by DragonPass International Ltd.) and airport lounge visits are based on the value of directly purchasing a DragonPass membership ($68 USD) and an airport lounge visit ($31 USD), converted into CAD at an exchanged rate of 1.32. This estimated value is merely an estimate for illustrative purposes only. Actual value of a Visa Airport Companion membership may vary.
⌀ enviro Visa Infinite and enviro Visa Infinite Privilege cardholders have access to participating lounges through the Visa Airport Companion Program (“Program”), hosted and managed by Dragonpass International Ltd. Cardholders must enroll for this benefit using a valid enviro Visa Infinite or enviro Visa Infinite Privilege card. Upon enrollment, six complimentary lounge visits will be available for enviro Visa Infinite Privilege cardholders per membership year. All visits for enviro Visa Infinite cardholders and additional visits beyond the complimentary visits for enviro Visa Infinite Privilege cardholders are subject to a fee per person per visit. Cardholders who participate in the Program are subject to the DragonPass Terms of Use, Terms of Service and Privacy Policy and Visa’s Privacy Notice. To view the full Terms and Conditions for the Program and more details on how to enroll, please visit visaairportcompanion.ca. The Program services and benefits are provided by DragonPass and applicable third party offer providers and neither Visa nor Vancity is responsible for any claims or damages arising from participation in the Program. The value of a Visa Airport Companion membership (managed by DragonPass International Ltd.) and airport lounge visits are based on the value of purchasing a DragonPass membership ($68 USD) and airport lounge visit ($31 USD) converted into CAD at an exchanged rate of 1.32. This estimated value is merely an estimate for illustrative purposes only. Actual value of a Visa Airport Companion membership and airport lounge visit may vary.
§ Common Carrier Travel Accident and Travel Emergency Medical Insurance are insurance coverages underwritten by American Bankers Life Assurance Company of Florida (ABLAC) under Group Policy number VCVIL092019. All other insurance coverages are underwritten by American Bankers Insurance Company of Florida (ABIC) under Group Policy number VCVI092019. Price Protection Service and Emergency Travel Assistance Services are services only and not insurance and are provided by ABIC. ABIC and ABLAC, their subsidiaries, and affiliates carry on business in Canada under the name of Assurant®. ® Assurant is a registered trademark of Assurant, Inc. Details of the coverage, including definitions, benefits, limitations, and exclusions are in the Certificate of Insurance and the Statement of Services provided with the card. Read the Certificate of Insurance and Statement of Services, then keep these documents in a safe place, and take them with you when you travel.
Δ You will benefit from an interest-free grace period of 21 days on new purchases and fees appearing on your statement. If you pay off the balance showing on your statement in full by the payment due date, no interest will be payable on all new purchases that appear on your statement for the first time. There is no interest-free grace period on cash advances and balance transfers. Interest rates and fees and are subject to change without notice. See the Vancity Credit Card Agreement and Disclosure Statement for more details.
⁂ You will receive an additional 1,000 Vancity Rewards points (“Spend Bonus”) when you spend $1,000 or more in eligible purchases within a statement period. A Spend Bonus with a $120 rewards value is calculated based on a monthly spend of $1,000 or more in eligible purchases, for 12 months (statement periods), which would earn a total of 12,000 Rewards points. The Spend Bonus will be credited to your account within 3 business days after the end of your statement period so long as the spend criteria has been met. Cash advances, cash-like transactions, interest charges and fees are not eligible purchases for the Spend Bonus, and any returned items, refunds, rebates or other similar credits on any eligible purchases resulting in the spend criteria not being met will reduce or cancel the Spend Bonus in Vancity’s sole discretion.
* Trademark of Visa Int. Used under license.
Metro Vancouver: 604-708-7810
Toll-free: 1-888-990-9691
International toll-free: IAC-800-500-0707-0
(IAC = International Access Code, varies by country